In addition to SAML, we already support single-sign on with OpenID Connect.
]]>With the introduction of Guest REST API v2.1 endpoints, the management of your guest data and their extensions has been significantly streamlined.
Key features:
Incremental Update Endpoints: REST API v2.1 now features incremental endpoints, enabling you to transmit only the updated data for your guests and their extensions. This enhancement optimizes data transmission efficiency and reduces unnecessary overhead.
Simplified Guest Extension Endpoints: We have revamped the guest extension endpoints in REST API v2.1 to improve usability and simplify integrations. The redesigned endpoints provide a more intuitive experience, empowering you to seamlessly manage guest extensions in CDP.
Visit our developer documentation and start experiencing the enhanced functionality of Guest REST API v2.1 endpoints today.
]]>Audit logs help you understand what happens across these apps, investigate user activities, reconstruct events, and improve business operations.
The Common Audit Log includes the Webhook REST API, which lets you forward all audit logs to an endpoint of your choice. For example, a security information and event management system, where you can analyze the logs.
]]>Collecting data about site visitors by sending events to CDP.
Personalizing content using Personalize.
New walkthroughs explain how to:
Send click events from an XM Cloud site to CDP.
Receive personalized content from Personalize and display it on an XM Cloud site.
Finally, people have asked how the Cloud SDK differs from the Engage SDK. To answer those questions, we prepared a comparison chart of the two SDKs, listing various similarities and differences.
]]>Route report:
Introducing two new tiles: Event breakdown and Repeat rate for more insightful analysis.
Empower users with the new Order status filter, allowing them to refine results based on the status of an order.
Enhance usability by extending the functionality of the Channel filter to consider order channels as well.
Conversion and abandonment reports:
Improved channel filter functionality: Now filters based on order channels, providing users with a comprehensive view that includes non-session-based orders.
Insights into Customer Behavior: The Page Analyzer Report delves into customer behaviour using comprehensive data analysis. Gain detailed insights into user traffic patterns and navigation behavior to identify key trends and areas for improvement.
Visualize Customer Journeys: Experience the Customer Journey graph, presented as a Sankey diagram, visually representing user navigation patterns across your website. This feature allows you to track up to 20 distinct nodes representing different pages and understand user movement between them.
Key Features Overview:
Conversion Path Identification: Trace the routes leading to conversions and understand the steps users take before achieving specific goals.
Referring Pages Insights: Identify the origin of user journeys, optimise marketing strategies and improve landing page effectiveness.
Comprehensive Page Traffic Details: The accompanying table provides a breakdown of website traffic, tracking user transitions between different pages. Utilize the Trend column to compare current traffic metrics with those from a previous period.
Actionable Insights: Beyond data visualization, the Page Analyzer Report offers actionable insights. Identify underperforming or low-traffic pages aligned with your business goals and implement strategic actions to enhance website performance.
Accessing the Feature: The Page Analyzer Report is now accessible in your CDP app. Log in to explore this feature and leverage its capabilities to enhance your understanding of your customer journeys.
This release is a Beta release, so please let us know your feedback and we look forward to future improvements and iterations.
]]>With the Events Report, you can:
- Monitor the flow of events through the system
- Ensure that all event types are being captured consistently
- Identify and resolve any issues with event capture
To access the Events Report, simply login to your CDP and navigate to the Dashboards section. If you have any questions or feedback, please don't hesitate to contact us.
]]>You can base the export on any Scheduled or Live segment, then export the full or the delta dataset as a CSV or JSON output instantly or at scheduled intervals.
The exported audience data can help you activate your audiences outside Sitecore CDP, for example, in social media platforms, digital advertising platforms, email marketing apps, and business intelligence (BI) tools.
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