Search Changelog

Manage your collection of indexed content directly in the Customer Engagement Console (CEC)

We’ve made it easier than ever for business users to keep search indexes up-to-date. You can now manage your collection of indexed documents directly from the Content Collection in the Customer Engagement Console. The CEC lets you add, update, duplicate, or delete documents from your collection to ensure that your search experience presents the most relevant, up-to-date content possible.